Hurricane Preparedness Resource Center

Contact:

The Time to Prepare is Now

Hurricane season is here, and the best time to prepare is now – before any storm threatens our area. While we can’t predict what Mother Nature has in store, we can make sure our families and homes are ready. Getting prepared early means avoiding the last-minute rush when stores become crowded and supplies run low.

The Hillsborough County Tax Collector’s Office is committed to serving you throughout hurricane season, monitoring conditions closely and following guidance from emergency officials to ensure we can provide services safely when possible. Below you’ll find essential resources to help you prepare, plus an important message from Tax Collector Nancy Millan. Stay informed, stay prepared, and stay safe, Hillsborough County.


Important Information in Case of Storms

Essential Documents to Take During Storm Evacuation

When evacuating during a hurricane or severe storm, protecting your vital documents is crucial for a smooth recovery process. Keep these essential items in a waterproof container or ensure you have digital copies readily accessible:

Personal Identification:

  • Driver license or state-issued ID
  • Passport
  • Social Security cards
  • Birth certificates

Property & Financial Records:

  • Insurance policies (home, auto, health, flood)
  • Property deeds or lease agreements
  • Recent utility bills for proof of residence
  • Bank account information
  • Credit card information

Additional Important Items:

  • Medical records and prescription information
  • Emergency contact list
  • Recent photos of your property (for insurance claims)
  • Cash in small bills

Having these critical documents readily available can significantly speed up insurance claims, temporary housing applications, and other recovery services after the storm passes. Store physical copies in a waterproof bag or container and consider keeping digital copies on a secure cloud service or USB drive.

Online Services & Publix Kiosks

There are several online services and options still available if needed during a weather crisis.

Click on the service below for more information.

Additionally, self-service kiosks for vehicle registration renewals are available at eight Publix locations throughout the county, subject to store hours, and at the MacDill Air Force Base Main Exchange.

Click here to find a location near you.

Hurricane Tax Refund Process

Important Tax Season Reminder
As we approach tax season, property owners should be aware of the catastrophic storm refund process available under Florida Statute 197.319.

Key Requirements

Eligibility

  • Available only to property owners as a refund of taxes already paid
  • You must pay your property taxes by the due date of March 31st to be eligible for any refund

Critical Deadline Information

  • You must pay your property taxes by the due date of March 31st to be eligible for any refund
  • Delinquent payments do not qualify for refunds, even if your application is approved by the Property Appraiser

Processing Timeline

  • The Tax Collector processes refunds within two weeks of Property Appraiser approval for eligible property owners

Need More Information?
For detailed requirements and application procedures, visit the Florida Department of Revenue’s homeowner guide at floridarevenue.com.


Hurricane Relief Resources

Hillsborough County

Emergency Resources:

City Resources

Hillsborough County Sheriff’s Office

Tampa Electric

Tampa Bay Regional Planning Council

Traffic

Florida 511 – Get up-to-the-minute, real-time traffic conditions and incident information for the State of Florida with Florida 511.